E-commerce Order & Delivery Management

All the Tools to Manage Your E-commerce Site

Each module is specially designed for the needs of online commerce

Order Management

Centralize all orders from your online store in a single dashboard. Process them in bulk to save time.

Bulk processing (invoices, delivery notes, statuses)
Advanced filters and quick search
CSV / Shopify / WooCommerce import
Complete history of each order

Delivery Management

Prepare your shipments, print your delivery notes and follow every parcel from your e-commerce site.

Delivery notes in one click
Status tracking for every parcel
Professional label printing
Centralized return management

Stock Management

Full control over your stock with automatic alerts, multi-warehouse and real-time sync with your online store.

Out-of-stock alerts
Multi-warehouse and transfers
Simplified inventory
Online store synchronization

Free SMS Gateway

Send automatic SMS to your customers at no cost. Use your own phone as an SMS gateway for your online business.

No fee per SMS
Reduces return rate by 40%
Customizable templates
Works 24/7 in the background

Mobile Customer Service

Mobile app for your agents. Call tracking, automatic recording and performance dashboard.

Mobile app for each agent
Automatic call recording
Per-agent performance tracking
Kanban board for orders

Built-in Accounting

Built-in chart of accounts. Journal, general ledger, trial balance and automatic financial statements.

Ready-to-use chart of accounts
Automated tax management
Automatic financial statements
Excel and PDF export

How Mallatech Optimizes Your Online Business

An optimized workflow for your e-commerce site

1. Order Received

Customer places order on your e-commerce site or via import

2. Confirmation

Agent confirms via mobile app + automatic SMS to customer

3. Shipping

Delivery note in one click + status tracking

4. Analysis

Profit/Loss calculated automatically with all expenses

Frequently Asked Questions About Online Commerce Management

How to manage my e-commerce site orders efficiently?

Mallatech centralizes all your orders in a single dashboard. You can process orders in bulk: change statuses, print invoices and create delivery notes for hundreds of orders in a few clicks. Orders from your Mallatech store, Shopify or WooCommerce are all managed in the same place.

How do I manage my deliveries?

You organise your shipments with the carriers of your choice, or with your own delivery staff. Delivery notes, statuses, returns and payments collected are followed order by order in Mallatech.

How does the free SMS Gateway work?

Download our Android app on your phone. The app uses your own SIM card to send automatic SMS to your customers based on each order status. Zero SMS API fees — you just use your regular mobile plan. Result: -40% return rate.

Can I connect my Shopify or WooCommerce?

Yes! Mallatech integrates perfectly with Shopify and WooCommerce. Your orders are imported automatically, stock syncs in real time, and delivery statuses update on your store. You can also use Mallatech's built-in store as your main e-commerce site.

Manage Your Online Business Like a Pro